This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bijouxeclore.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected data as "Device Information."

We collect Device Information using the following technologies:

-Cookies: Data files placed on your device that often include an anonymous unique identifier. For more details on cookies and how to disable them, visit All About Cookies.

-Log Files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

-Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.


Please note: We take approximately 5-6 days for custom designs.




HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information collected to: Fulfill orders placed through the Site (including processing your payment, arranging for shipping, and providing invoices or order confirmations);

-Communicate with you regarding your orders and inquiries;

-Screen orders for potential risk or fraud;

-Provide you with marketing or promotional material aligned with your preferences.

-We use the Device Information collected to:

-Screen for potential risk and fraud (such as analyzing IP addresses);

-Improve and optimize the Site (for example, generating analytics about browsing behavior and assessing the success of marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to assist us in utilizing your information, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.

We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests such as subpoenas or search warrants, or otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page here.

You can opt out of targeted advertising through these platforms:

Facebook: Settings

Google: Settings

Bing: Opt-Out

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal:

Opt-Out.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise this right, please contact us via the details below.

Additionally, if you are a European resident, please note that we process your information to fulfill contractual obligations (such as processing orders) or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

We will retain your Order Information for our records unless and until you request its deletion.

No Return on Watches
All watch purchases are final. We do not accept returns or exchanges on watches. We encourage you to review the product details carefully before completing your purchase.

Final Sales
All sales on our website are considered final. Once a transaction is completed, the sale cannot be reversed, and no refunds, returns, or exchanges will be accepted. Please ensure that you are fully satisfied with your selection before finalizing your order.

Custom Jewelry No Return Final Sale
For custom jewelry orders, every sale is final. Custom pieces are created specifically according to your unique specifications and cannot be returned or exchanged. We recommend that you double-check all details, including design and customization options, before placing your order.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CURRENCY CONVERSION

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. This currency selection is stored in a session cookie in your browser (a temporary cookie automatically removed when you close your browser). This allows the prices to be displayed in your local currency throughout your browsing experience.

CONTACT US

For more information about our privacy practices, or if you have questions, please contact us at:

Manufacture de bijoux eclore inc

Email: eclore@bijouxeclore.com

Address: 825 ouest rue st-laurent locale #49 Longueil J4k2v1 Quebec Canada