FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to eclore@bijouxeclore.com .

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24 hours!

Shipping & Delivery

Shipments are generally processed on the same day of receipt of payment and are shipped via ups,fedex,canada post,dhl, delivered Monday through Friday eastern standard time

When do you need it by? We usually can accommodate Rush Orders if we are informed of the requested due date as soon as possible. It is highly advisable to place your order first and then put in your rush request so that your order receives the highest priority.

Bijoux Eclore fully insures every order shipment that is sent from our offices. In addition, every shipment is sent out 'signature required' for added security. Not home to sign for the package? Choose “FedEx On Hold” at the time of checkout to have your order held for pickup at the closest FedEx location to you.

Yes, bijouxeclore ships to most international addresses. Call as at (450)674-7462 , for further details.

Unable to find satisfactory answers ? Contact Support